Resideo Addresses Smart Home Competition and Cost Pressures
During Resideo's third-quarter earnings call, company executives fielded questions from analysts about smart home competition, new product development, pricing pressures and the outlook for tariff refunds.During Resideo's third-quarter earnings call, company executives fielded questions from analysts about smart home competition, new product development, pricing pressures and the outlook for tariff refunds.
Resideo Technologies (NYSE: REZI) sees Apple's expansion into the smart home market as a potential opportunity rather than a competitive threat, with CEO Thomas Surran emphasizing the company's focus on professionally installed residential systems.
The distinction emerged during Resideo's third-quarter 2026 earnings call, where executives also addressed the rollout of the FORTIQ software platform, customer feedback on upcoming products and the financial impact of inflation and tariffs.
Here are the key takeaways from the discussion.
Apple and the smart home market — Apple's reported plans to expand its smart home presence raised questions about potential competition with Resideo, particularly as consumer-oriented systems become more sophisticated.
Surran distinguished Apple's focus on consumer engagement, automation and audio/video from Resideo's emphasis on residential infrastructure, including security, safety and comfort systems.
“I would define it as creating an opportunity for us more than a competitive situation,” Surran said.
Rather than compete directly with Apple's consumer-facing products, Resideo wants its systems to remain compatible with the smart home ecosystems offered by Apple, Amazon and Google.
Surran suggested that greater consumer awareness of and engagement with critical home systems could ultimately benefit Resideo.
That approach includes support for Matter, the interoperability standard used by major smart home platforms.
Surran confirmed that all of Resideo's new smart home products support Matter but said the standard does not provide the depth of control required for complex residential infrastructure.
He cited HVAC systems and life safety protocols as examples of functionality that extends beyond Matter's capabilities. Resideo's approach is to support interoperability with consumer platforms while maintaining its own software capabilities for managing the systems it manufactures.
FORTIQ supports new product development — Resideo's new FORTIQ platform also received attention, particularly regarding its role in accelerating product introductions and generating additional revenue.
Surran described FORTIQ as a common platform supporting Resideo's security, air and safety products. He said the architecture provides shared data across product categories and helps accelerate development.
He acknowledged that work on the platform had affected the timing of other introductions.
“A lot of things were kind of bottled up a little bit behind it because we had to have the new platform in the market,” Surran said.
With FORTIQ in place, Resideo can begin introducing additional products built around the platform.
Surran said new product development serves several purposes beyond revenue growth, including improving margins, addressing competitive weaknesses and expanding the range of products available to professional installers.
The company has also received feedback from several hundred professionals who participated in beta testing of some products scheduled for discussion at its CONNECT 2026 conference (Nov. 19-22).
Surran characterized that feedback as very positive but did not identify the products tested or quantify their expected revenue contributions.
Pricing helps offset inflation — Rising product input costs remain a financial headwind, although Resideo expects additional benefits from price increases implemented earlier in the year.
Chief Financial Officer Shane Harrison said inflation added approximately $13 million in costs during the third quarter, partially offset by $3 million in realized price increases.
“So net $10 million, let's call it, as a headwind,” Harrison said.
Harrison said inflationary costs could rise slightly in the fourth quarter, but greater realization of the company's June price increases should reduce the net cost headwind compared with the third quarter.
The discussion also addressed competitive pricing and promotional activity.
Surran acknowledged that some competitors were offering promotional prices but said Resideo generally avoids heavy discounting.
He explained that the company's professional customers typically purchase products to fulfill specific installation and service assignments, making promotional pricing less relevant to their purchasing decisions.
“Our pricing, we typically don't do a heavy promotional pricing because our pricing is typically related and driven by the needs of the professional,” Surran said.
The inflation and pricing figures reflect Resideo's overall operations rather than a breakdown of its security business.
Tariff refunds remain difficult to predict — Tariff refunds provided a financial benefit during the third quarter, but management cautioned against assuming similar contributions in future periods.
Resideo received $6 million in tariff refunds during the quarter. After accounting for tariffs paid, the net benefit was $4 million.
Harrison explained that the company files refund claims well in advance but has limited visibility into when payments will arrive or whether they will ultimately be received.
Resideo has filed additional refund claims, but Harrison said fourth-quarter guidance assumes little or no refund benefit while accounting for some additional tariff payments.
“But going forward for Q4, we have filed for more tariff refunds, but the visibility of seeing and getting those in is very, very murky,” Harrison said.
The figures reflect Resideo's broader operations. Management did not identify how much of the tariff activity was attributable specifically to security products.
About the Author
Rodney BoschRodney Bosch
Editor-in-Chief/SecurityInfoWatch.com
Rodney Bosch is the Editor-in-Chief of SecurityInfoWatch.com. He has covered the security industry since 2006 for multiple major security publications. Reach him at [email protected].

