SimpliSafe piloting 24/7 live guard protection to qualifying customers

Feb. 3, 2023
The advancement is enabled by the new SimpliSafe Smart Alarm wireless, battery-powered indoor security camera available to Beta participants.

Home security system maker SimpliSafe announced that qualifying customers will have the opportunity to participate in the Beta test of 24/7 live guard protection that allows professional monitoring agents to help stop crime in real time by enabling them to see and speak to intruders during an alarm event.

The advancement is enabled by the new SimpliSafe Smart Alarm Wireless Indoor Security Camera, a battery-powered, wireless indoor security camera that is available today exclusively for Beta participants. 

The Smart Alarm Camera is the first indoor camera that can instantly trigger an alarm through a built-in, professional-grade motion sensor and also sound a built-in siren when unusual motion is detected and the system is armed.

The camera's advanced motion detection and artificial intelligence capabilities are sophisticated enough to differentiate between routine motion, like a household pet, and unusual motion from a potential intruder. Like all SimpliSafe cameras, the Smart Alarm Camera offers video verification, which allows monitoring agents to capture evidence and verify a threat is real, enabling priority dispatch and, ultimately, a faster response.

The addition of 24/7 live guard protection is designed to keep SimpliSafe customers safer by effectively deterring crime, as monitoring agents can now see and communicate directly with intruders. SimpliSafe's 24/7 live guard protection will bring the benefits of live talk down service, which is often used for commercial security purposes, to the residential market.

"When we think about the future of home security, we want to provide meaningfully better security and protection than the industry has in the past, and evolve the role of home security from passively connecting first responders to emergencies to actively helping stop crime in real time," said Christian Cerda, Chief Executive Officer at SimpliSafe. "Our new hardware and monitoring innovations give customers just that – the new Smart Alarm Camera and 24/7 live guard protection can not only provide a fast and reliable response during emergencies, but together they can deter those emergencies from taking place, keeping homes safer than ever before."

Similar to the SimpliCam HD indoor camera, the Smart Alarm Camera has a mechanical privacy shutter that audibly and visibly clicks open and closed, and by default, the shutter is closed when the system is set to home mode or off. Like the SimpliCam, the Smart Alarm Camera is differentiated in that it provides privacy when customers want it and protection when they need it.

24/7 live guard protection is the latest professional monitoring feature powered by Fast Protect Technology, the suite of products and features that is enhancing the SimpliSafe alarm experience and helping the company fulfill its mission of making every home secure.

The Smart Alarm Wireless Indoor Security Camera with 24/7 live guard protection is available today as part of SimpliSafe's newly launched Beta program, and will be broadly available for purchase on later this year. Customers must have an Interactive Monitoring plan in order to enable 24/7 live guard protection. The Smart Alarm Camera will also be available for purchase in the U.K. later this year.

SimpliSafe Beta programs, like this one, will give qualifying customers early access to SimpliSafe hardware and feature developments, as well as the opportunity to provide feedback that will shape products and services for full-launch readiness.

To learn more about the new camera and 24/7 live guard protection, please visit – where you can sign-up to receive updates on availability, as well as share your interest in special offers and participating in future Beta programs.