How Parks Associates Helped Shape 30 Years of Smart Home Innovation

Parks Associates brought its CONNECTIONS conference back to Santa Clara, Calif., May 4-6, for its 30th anniversary edition, a milestone for a firm that has spent four decades tracking the evolution of the connected home market. From the early days of home networking and automation to today’s AI-powered ecosystems, the annual conference has long served as a gathering point for manufacturers, service providers, dealers and technology executives trying to understand where the market is heading next.

As part of my coverage from the event, I sat down with Elizabeth Parks for a conversation that touched on both the industry’s past and the increasingly complicated future now taking shape around AI, interoperability, cybersecurity and the connected consumer. During the discussion, Parks reflected on how many of today’s smart home conversations mirror ideas the industry was already discussing decades ago — only now with far more sophisticated technology behind them.

The interview also explored how consumers continue to approach the smart home market less as a single purchase and more as an incremental journey, often starting with one device before gradually building out a broader ecosystem. Parks said that dynamic places enormous pressure on companies to deliver a strong first experience because consumers who encounter friction early may never move deeper into the category.

We also discussed the growing challenge facing dealers and installers as AI-enabled products and services rapidly enter the market. While Parks acknowledged the pace of innovation may outstrip how quickly many integrators can adapt, she emphasized the importance of manufacturers continuing to support dealer channels through training, programs and workforce development efforts.