MELVILLE, N.Y. – Verint Systems Inc., a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence, today announced Nextiva™ Retail, a next-generation video management and analytics solution for the retail industry. Nextiva Retail provides executives with visibility into their entire operation and facilitates a proactive approach to shrinkage, fraud prevention, customer service and store management.
“Big Box retailers today must continually balance the need to reduce shrinkage and safeguard their employees while ensuring a great customer experience,†said Dan Bodner, President and CEO of Verint Systems. “Nextiva Retail is the result of our experience working with leaders in this market and is designed to generate actionable intelligence to address a broad range of important corporate initiatives, including reducing liability and loss, improving business performance and building of competitive advantage.â€
Nextiva Retail collects valuable customer data, transforming it into an operational efficiency solution. Nextiva Retail’s powerful analytics deliver actionable intelligence that executives need to improve operations, effectively allocate resources and provide world-class customer service. Nextiva Retail Analytics, including people counting, Point of Sale (POS) and line queue analysis, help departments company-wide determine where programs succeed and how best to improve them – from advertising and merchandising to employee supervision and training.
Nextiva Retail’s standards-based, open architecture enables easy integration with existing security and IT infrastructure to capture video, audio and data from a wide variety of devices within a store’s main shopping areas, checkout lines, loading docks and exterior. Nextiva Retail uses sophisticated analytics and information from POS, access control and other enterprise systems to detect liability, theft, fraudulent returns and other important transactions. With Nextiva Retail, suspicious activity can be immediately detected, addressed and investigated.
When a security event does occur, Nextiva Retail’s powerful rules-based engine automatically distributes alarms, alerts and video data to staff in offices, on store floors or in headquarters hundreds of miles away to enable effective response. Nextiva Retail provides built-in mass export and investigation management capabilities for collecting video from any number of cameras and locations and gathering case-related audio, video and data in a searchable database. Nextiva Retail enables loss prevention personnel to share this critical intelligence with law enforcement organizations for more effective investigations.
Said Bodner, “As the market evolves, we see increased interest from retailers to leverage video beyond their historical loss prevention initiatives. Nextiva Retail is a powerful platform that enables retail enterprises to optimize their entire operations and effectively impact their bottom line.â€
Verint Systems Inc. is on the web at www.verint.com.
