Retail Security – Taking Advantage of Video Surveillance & Other Technology to Cut Losses, Boost Revenue
This webinar was originally held on July 9, 2025 and is now available for on demand viewing.
Duration: 1 hour
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Summary
In this dynamic webinar, industry experts explored how retail security can leverage video surveillance and cutting-edge technologies to combat shrinkage, enhance operational efficiency, and increase profitability. Attendees learned how modern video surveillance systems, combined with advanced analytics, provide real-time insights that help retailers identify potential theft, streamline operations, and improve customer service. The discussion also covers how AI-powered cameras, facial recognition, and automated alerts enable proactive risk management while optimizing staffing and resource allocation. Through case studies and expert recommendations, the webinar demonstrates actionable strategies for retailers to enhance security and achieve a healthier bottom line.
Webinar Discussion Points:
- Enhancing Loss Prevention: How video surveillance and AI tools reduce theft and shrinkage.
- Real-Time Analytics: Leveraging data from surveillance systems to identify security risks and optimize operations.
- Facial Recognition and Behavior Analysis: Using advanced technologies to prevent fraud and improve customer experiences.
- Remote Monitoring: Benefits of remote access to security systems for faster response and better control.
- Boosting Revenue with Technology: How integrated security solutions improve operational efficiency and drive profitability.
Speakers
Thomas Carnevale
Chief Operating Officer
Umbrella Technologies
Thomas Carnevale is an internationally recognized security entrepreneur, author and active speaker. He currently serves as the Chief Operating Officer of Umbrella Technologies, a security consulting company dedicated to physical security technologies, enterprise video surveillance, access control, mass notifications, and business intelligence.
With a background in the telecommunications industry, Thomas applied his technical insights to the security industry and founded his first entrepreneurial start-up, JCS Digital Security, in 2004. The company's primary focus was to integrate the best-in-breed surveillance technologies for its commercial and governmental clients.
Next, and for over 14 years, he founded Sentry360, a technology company that invented one of the industry's first single-sensor, open-platform, immersive panoramic camera technologies. This technology was used to secure Fortune 500 companies, major cities, and some of the world's largest mass transit agencies. The patented technology was developed and integrated with over 50 software platforms, helping to pave the way for 360-degree imaging within the security industry.
Honored by the Security Industry Association (SIA), ASIS, and multiple security publications over the years for his contributions to security technology innovation, Thomas has gained experience in training security system integration firms directly with Umbrella Technologies, providing end-user support.
Liz Martinez
Program Director of Administration of Justice and Forensic Science
Paradise Valley Community College
Liz Martinez is a consultant and expert witness in retail security, with a focus on organized retail crime, as well as in forensic linguistics. She is the Program Director of Administration of Justice and Forensic Science at Paradise Valley Community College. She is a Ph.D. candidate in linguistics at Arizona State University with a research focus on false confessions, and she serves as the Programs Chair for the Phoenix chapter of ASIS International. She is the author of the book The Retail Manager’s Guide to Crime & Loss Prevention: Protecting Your Business from Theft, Fraud and Violence (Looseleaf Law, 2004) and the novel Sticks and Stones, as well as hundreds of articles and short stories.
Enterprise Account Executive
Ben Hopkins is an Enterprise Account Executive at OpenEye, where he has spent the past several years helping customers modernize their video surveillance strategies.
Prior to joining OpenEye, Ben spent 20 years as a business owner in the biomedical industry—an experience that shaped his philosophy around the value of partnership, the importance of truly understanding customer needs, and the impact of proactive, real-world problem solving.
Editorial Director
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