Alarm.com and Monitronics extend preferred technology partnership

    Jan. 20, 2016
    Alarm.com to remain the primary supplier of smart home technology and connected security services to Monitronics and its authorized dealers
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    Vienna, VA and Dallas, TX, Jan. 20, 2016 (GLOBE NEWSWIRE) -- Monitronics International, a subsidiary of Ascent Capital Group (Nasdaq:ASCMA) and the nation’s second-largest residential security provider, along with Alarm.com (Nasdaq:ALRM), the leading platform for smart home and connected security technology, announced today that they have extended their technology partnership. Alarm.com will continue to be the primary supplier of smart home technology and connected security services to Monitronics and its more than 600 authorized dealers.

    Leading security and smart home service providers like Monitronics choose Alarm.com for its market leadership, advanced technology, proven cloud services and robust Partner Services platform. With first-to-market technology like VoLTE based two-way voice capabilities, an extensive smart home ecosystem, millions of residential and business subscribers and over 25 million connected devices, Alarm.com offers unmatched scale, technological leadership and reliability.

    “We are committed to giving our customers and dealers the best technology options available and our renewed partnership with Alarm.com positions us to continue to capitalize on the rapidly growing smart home and home automation services category,” said Bruce Mungiguerra, Senior Vice President of Operations for Monitronics. “Alarm.com’s partner services are also key to efficiently supporting and managing accounts across our dealer programs, and help deliver the exceptional customer experience that is so important to our business.”

    Purpose built for security dealers, Alarm.com’s Partner Services Platform provides comprehensive customer acquisition programs, streamlined installation apps, remote troubleshooting and support capability, as well as strategic insights into business performance to enhance retention through ongoing customer lifecycle management. These tools combine to deliver exceptional customer service and increased lifetime value of accounts. 

    Steve Trundle, Alarm.com’s President and CEO said, “We place great value on our long-term strategic partnership with Monitronics and we are excited to reaffirm our commitment going forward so that we can each provide great services to the leading independent security dealers in North America. We believe combining our leading smart home technology with Monitronics’ highly scalable operating platform will provide each company with a great opportunity to continue to expand adoption of smart home capabilities.”

    About Alarm.com

    Alarm.com is the leading cloud-based platform solution for the smart home.  Every day, millions of people depend on Alarm.com’s technology to help protect and manage the things that matter most – their homes, families, and small businesses.  A broad ecosystem of IoT devices are easily controlled through a single, intuitive app and automated through intelligent analytics to help keep homes safer, smarter, and more efficient.  Our innovative smarter home security, video, and energy management solutions are available through our network of thousands of professional service providers.  Alarm.com is traded on the Nasdaq under the ticker symbol ALRM.  For more information, please visit www.alarm.com.

    About Monitronics

    A subsidiary of Ascent Capital Group, Inc. (NASDAQ:ASCMA), Monitronics International, headquartered in Dallas, TX, is the nation's second largest home security alarm monitoring company, providing security alarm monitoring services to more than one million residential and commercial customers in the United States, Canada and Puerto Rico through its network of nationwide, independent Authorized Dealers.

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