Security Industry Alarm Coalition presents alarm dispatch reduction awards

Jan. 30, 2017
Lexington (S.C.) PD and St. Cloud (Fla.) PD honored

The town of Lexington, SC and its Police Department have been presented with the Security Industry Alarm Coalition’s (SIAC) Director’s Award of Distinction for its outstanding work in reducing alarm dispatches. The town reduced its alarm dispatches by 46% freeing up officers for community policing activities and problem solving projects. The award was presented to the town of Lexington, Chief Terence Green and staff during a recent town council meeting.

Additionally, the city of St. Cloud, Florida and its Police Department were also presented with SIAC's Director’s Award of Distinction, as well as the Alarm Association of Florida’s (AAF) Alarm Management Award for its outstanding work in reducing alarm dispatches. St. Cloud Police Chief Pete Gauntlett was given SIAC’s Award of Distinction for his work on this project, along with the AAF award.

SIAC and representatives from the South Carolina Police Chiefs Association’s (SCPCA) Alarm Management Committee worked with the Lexington Police Department staff and the city attorney’s office using SCPCA’s Model Alarm Ordinance in reducing alarm dispatch requests. “We feel very good about the success of our alarm management program, the results we’ve realized, and look forward to even greater reductions in the future,” said Chief Green. “Our partnership with SIAC and the SCPCA Alarm Management Committee has certainly aided us in reducing our alarm dispatches.”

St. Cloud reduced its alarm dispatches by 67% in its first 12 months utilizing the model ordinance developed by SIAC and the Florida Police Chiefs Association (FPCA). “Our success in reducing alarm calls allows officers to be more proactive in community policing activities,” said Chief Gauntlett.

“In the cases of Lexington and St. Cloud, this positive outcome benefits the police department, the local community and our industry. It demonstrates that well-implemented alarm management practices provide the intended results, fewer dispatches,” said Stan Martin, SIAC Executive Director. “Police are freed to address other calls that may have greater public safety consequences. Customers are happy that they don’t have unnecessary alarm activations. In turn, security companies are in better shape because they can sell improved alarm management practices. The result equals fewer fines to the customer.”

Mowrey added, “Utilizing the FPCA Model Ordinance streamlines working with the agency in establishing an alarm management program.”


About SIAC

SIAC represents one voice for the electronic security industry on alarm management issues –communicating solutions and enhancing relationships with law enforcement.  SIAC is comprised of four major North American security associations--Canadian Security Association (CANASA), Security Industry Association (SIA), Central Station Alarm Association (CSAA), and the Electronic Security Association (ESA). For more information, go to ,, or follow us on