MKS Millennium Monitoring Module from Micro Key Solutions empowers central stations with the most advanced software for monitoring of alarm status and activity. This fully integrated Windows®-based solution is designed to provide flexibility and scalability for today’s and tomorrow’s monitoring needs.
The customizable and scalable Monitoring Module offers diverse, easy-to-use features, including: database management, call routing, web access, reduced operator training.
Features include:
Action Plans- Allow operators to have step by step instructions per customer request or by alarm type condition.
Mobile Virtual Operator- Empower technicians with the ability to remotely test and service systems and post-test review by using a standard touch-tone cellular or landline phone.
Communication Module– Automate communication with customers.
The Millennium Series Monitoring Module is also completely integrated with MKS Millennium Series™ Management Module, which consists of a comprehensive array of accounting; job costing, inventory tracking and service tracking capabilities. Together, these modules deliver a complete, front-to-back office management and monitoring solution to help alarm monitoring companies improve their bottom line and better serve their customers.
