AURA is a technology platform that connects people and properties with the nearest licensed private security responders, delivering fast, verified security responses anywhere, anytime.  

At its core, AURA solves a simple but critical problem: detecting an incident does not guarantee that physical help will reach the scene. Across the US, many law enforcement agencies are reducing or deprioritizing response to unverified alarm activations due to resource constraints, while traditional private security response can still rely on manual phone calls, fragmented local provider networks, and limited visibility once a responder is dispatched. AURA closes this gap with an automated, technology-driven response network that connects incidents with licensed private security responders so that you get help fast.  

When an alarm or security incident is triggered, AURA’s proximity-based dispatch technology identifies an appropriate available licensed responder near the incident location and digitally sends the callout to them.

Responders receive the incident through AURA’s mobile technology, navigate to the location using live navigation developed with Google Maps Platform, report on the outcome from the scene, and can escalate to law enforcement if required. AURA’s 24/7 control room provides operational oversight throughout the response.  

Partners can follow the full incident journey in real time, including responder acceptance, live location and ETA, proof of attendance, incident reporting, and performance data. This gives organizations greater visibility and accountability over how incidents are handled from dispatch through to resolution.  

AURA’s technology connects customers to a network of independent, accredited, and licensed private security providers operating under defined service standards. This shared network allows businesses to access physical response capacity across multiple markets without having to source, contract, integrate, and manage individual local providers themselves.  

Alarm monitoring centers, security companies, alarm installers, and other organizations can access AURA through an API or web-based dispatch platform, allowing them to embed professional security response directly into their existing products and customer experiences without having to build, contract and manage a responder network themselves.  

Beyond on-demand alarm response, AURA supports mobile patrols, scheduled site inspections, and dedicated on-site guarding. These services can be requested or scheduled through the same connected platform, giving organizations a single way to manage physical security response across multiple locations.  

AURA also provides a cloud-based customer platform for managing users, subscriptions, live incidents, callout history, analytics, and security scheduling, alongside dedicated responder technology for fleet configuration, service-area management, automated dispatch, field reporting, and live operational oversight.  

For partners, this means security response can become an integrated part of an existing product rather than a separate operational service they have to build themselves. It can also create new premium or recurring revenue opportunities by enabling businesses to add professional physical response to products that previously stopped at detection, monitoring, or notification.  

Globally, AURA’s technology now supports security responses across more than 185,000 sites with an average US responder arrival time of approximately 20 minutes.  By combining automated dispatch technology, real-time incident visibility, 24/7 operational oversight, and a distributed network of vetted private responders, AURA is transforming security response into an accessible, scalable and technology-enabled service that delivers faster protection for people, properties, and businesses across the United States.