Simpro Group has announced RAIN, the first major wave of new features and AI-infused enhancements built on its recently launched Lightning platform.

According to the company, Lightning introduced Cooper, a unified AI engine that sits at the center of its field service management platforms. Simpro Group said the platform enables it to develop and deliver new innovations more quickly, with RAIN serving as the first major release built on that foundation.

The company said Cooper AI powers AroFlo, BigChange and Simpro, allowing it to deliver new features and enhancements at roughly 10 times the speed of traditional development cycles. RAIN includes dozens of new features, more than 100 AI-infused enhancements and hundreds of customer-requested improvements across the three platforms.

Among the new capabilities is the Intelligent AI Scheduler for Simpro, which uses location, skills, certifications and real-time availability to assign technicians while reducing drive time. Real-time schedule re-optimization will also be introduced for AroFlo and BigChange to automatically adjust schedules when jobs are canceled or urgent work is added.

Simpro and BigChange will also receive a native sales pipeline and customer relationship management capability that allows users to manage leads, contacts and opportunities without leaving the platform.

BigChange users will gain AI-Validated Photo Capture, which uses AI to verify that required evidence has been captured correctly the first time. AroFlo will add Smart Safety Forms that identify workplace hazards from a photo and populate safety forms before work begins.

For Simpro users, Field Inventory Control will provide mobile inventory management, allowing technicians to check materials, transfer stock between vehicles and complete stock-takes from job sites.

The company said every feature and enhancement in RAIN was built within Cooper and remains connected to the AI engine so it can continue learning from real-world use. The new capabilities also run natively on Lightning and will be included at no additional cost for customers already using the platform.

"Lightning was never about a single launch. It was about changing how fast we can show up for the field service trades," said Fred Voccola, Chairman and CEO of Simpro Group. "We put a brain in the platform, and with RAIN that brain delivered a more genuinely useful product - in just a few months' time."

Voccola also said the company is maintaining its Lightning Price-Lock Guarantee, which caps annual price increases at no more than 3% above inflation for the life of a customer's agreement despite rising AI costs across the software industry.

Simpro Group said RAIN also demonstrates progress toward two additional Lightning commitments: introducing AI agents designed to perform tasks that field service businesses may not be able to staff themselves and expanding Cooper's JustAsk capability into an AI partner that can help operate a business.

RAIN features and AI enhancements will roll out progressively over the coming months, with additional updates leading to the company's next milestone, codenamed THUNDER, which will be unveiled later this year at Simprosium events in London, Sydney and Miami.