J.D. Power & Associates


About J.D. Power & Associates


Products and Press Releases

The 2018 Home Security Satisfaction Study measures customer satisfaction with professionally installed and monitored home/residential security brands by examining four factors (in alphabetical order): billing and payment; customer service; enrollment; and usage.
Smart Home

New J.D. Power survey finds smart home features drive customer satisfaction

Oct. 25, 2018
Brinks Home Security Ranks Highest in Home Security Customer Satisfaction
Central Station Alarm Monitoring

APX Alarm recognized by J.D. Power and Associates

Aug. 20, 2008
Company said to provide 'outstanding customer service experience' from central station

Request More Information

By clicking above, I acknowledge and agree to Endeavor Business Media’s Terms of Service and to Endeavor Business Media's use of my contact information to communicate with me about offerings by Endeavor, its brands, affiliates and/or third-party partners, consistent with Endeavor's Privacy Policy. In addition, I understand that my personal information will be shared with any sponsor(s) of the resource, so they can contact me directly about their products or services. Please refer to the privacy policies of such sponsor(s) for more details on how your information will be used by them. You may unsubscribe at any time.