Emily Boulton and Eric Clapp join PSA Network’s leadership team, bringing experience in marketing, communications, sales operations and team development.
The PSA Network has appointed Emily Boulton as director of marketing and communications and Eric Clapp as director of inside sales.
Boulton and Clapp join the Westminster, Colorado-based consortium of professional systems integrators in roles supporting its marketing, communications and sales operations.
“Investing in strong leadership is essential to PSA’s continued growth and our ability to deliver value to our members,” said Matt Barnette, president and CEO of PSA. “Emily and Eric bring complementary expertise and fresh perspectives that will help us build on our momentum, strengthen our operations and continue evolving to meet the needs of our membership and the broader security industry.”
Boulton most recently led marketing efforts at Climb Credit Union, where she oversaw marketing automation, campaign strategy, digital marketing, communications, community engagement and social media. She also played a leadership role in a multiyear organizational rebrand.
In her new position, Boulton will oversee marketing and communications for PSA and Edge, focusing on member engagement, brand development and support for the organization’s programs, events and initiatives.
“Her extensive experience with membership organizations brings a valuable perspective to our marketing and communications efforts, and I’m confident her expertise will help us strengthen our connection with members and continue to grow the value PSA delivers,” said Candice Aragon, PSA’s chief experience officer.
Clapp brings experience in sales leadership, operations management, customer success and talent development. His background includes hiring, training and coaching managers and frontline employees, developing scalable processes and working with executive leadership on performance forecasting and organizational goals.
As director of inside sales, Clapp will oversee the team and work to refine sales processes, improve team performance and identify opportunities to enhance the member and customer experience.
“Eric’s experience in team development, operational excellence, customer engagement and business growth makes him a tremendous addition to our organization,” said Ben Shour, PSA’s vice president of sales. “We are excited to have Eric join PSA and look forward to the impact he will make in helping drive continued success for our sales team and customers.”