DMP Annual Owners Forum highlights key industry topics

April 10, 2024
This year’s theme focused on the concept of growing profitability.

Today DMP hosted its annual Owners Forum. This event is designed to provide DMP dealers with salient information they can use immediately to grow their business. This year’s theme focused on the concept of growing profitability. The event was held at The Conrad at Resorts World, emceed by Las Vegas headliner Jeff Civillico.

“The DMP Owners Forum this year was the largest ever, with almost 350 people in attendance. It has grown, over the last 11 years, into one of the ‘can’t miss’ industry events of the year.
We are thrilled to get to spend so much time with our dealers and bring them significant relevant speakers and information to help them make their businesses better,” says Vice President of Industry Relations Mark Hillenburg.

The Owners Forum began with keynote speaker Hermann Simon, founder and honorary chairman of Simon-Kucher. He is an expert in strategy, marketing and pricing and an internationally sought-after consultant and speaker. He has published over 40 books in 30 languages, including world bestsellers on hidden champions, price management and profit orientation.

The Annual DMP Dealer Recognition Awards were presented by Rick Britton, CEO, to recognize top dealers, followed by a keynote address from Adam Echter. His career has focused on value-based sales. He is a regular speaker at the Professional Pricing Society, industry-specific events and lectures at several universities on the topic of pricing. He also co-authored Beating Inflation alongside Simon.

The afternoon programming included a panel discussion on the Entrepreneurial Operating System (EOS) moderated by Barry Barrett, a certified EOS implementer and owner of Business With Purpose.

Panel members included:

  • Jeremy Bates, Bates Security
  • Gene Earhart, Wellington Security
  • Daniel Oppenheim, Affiliated Monitoring
  • Alexandra Curtiss Thompson, Alarm New England
  • Neil Atha, Atronic Alarms

The afternoon keynote presentation was from industry icon and former ADT CEO Tim Whall. Whall shared insights from his extensive career in the security industry. He has held positions at every level including installer, call center operator, general manager, chief operating officer and CEO. Decades of experience span from his family-run security business to leading some of the largest security companies in the world, while always keeping his focus on the customer and ensuring their experience is second-to-none.