ESX Reveals 2019 Educational Program

Jan. 29, 2019
More than 30 peer-led courses for integrators, dealers and monitoring pros on tap for Indianapolis event

January 23, IRVING, Texas – The Electronic Security Expo (ESX) announces its 2019 educational programming, which delivers the strongest peer-driven educational sessions in the industry. From June 3-6 at the Indiana Convention Center in Indianapolis, IN, passionate electronic security and life safety professionals from across the nation will gather to access best practices and new concepts that help security professionals run, grow and maximize their businesses.

The educational programming, Main Stage features, networking events and expo all drive ESX’s quality experience as a national industry event that enables attendees to learn more, share more and interact more as part of ESX 2019.

The timely, peer-led sessions focus on applicable knowledge and encourage dialogue among industry professionals. Attendee Rick Seymour of CSI: Palm Beach praises ESX’s education as “best practices taught by best practitioners.”

The educational program’s peer-to-peer seminars are boasted as one of the strongest educational opportunities in the industry. Passionate professionals share their take on the challenges the security industry faces, and engage in meaningful dialogues with attendees.

During the annual trade show, more than 35 seminars designed by and for the industry will prepare integrators, dealers and monitoring center professionals to better compete in today’s evolving marketplace by bringing unique and proven strategies that they can implement immediately in their organizations.

 “The training opportunities are plentiful and diversified,” says David Speer of Custom Alarm.

Carefully selected speakers present real-world solutions and balanced perspectives in a well-rounded program of industry-specific topics. Some company owners and C-Suite executives use the event as a team-building opportunity because of the diverse offerings at ESX. Everyone can maximize their experience by customizing their learning with the four carefully configured educational tracks.

The “Grow Your Business” track, sponsored by FLIR, focuses on sharing innovative ideas to increase your top line revenues, offer new products, invigorate your sales and build a customer-centric team. Sessions include:

·        Opening Doors to New Sales: Powerful Access Control Strategies that Generate Profits

·         7 Ideas to Beat Low-Cost Providers

·         Top 3 Ways to Grow Your Video RMR

·         Successfully Launching New Products with Existing Customers and New Markets

·         5 Hot Markets for Video Surveillance

·         How to Drive Performance with Your Sales Team and Weed Out Underperformers

·         7 Powerful Ways to Market Your Business on a Limited Budget

·         Advances in Fire Alarm Technology: What Does the Future Hold?

The “Maximize Your Monitoring Center” track zeroes in on next-generation monitoring technologies, operations and management techniques that deliver meaningful services. Sessions include:

·         Contract Monitoring Liability Primer: What to Do and Who’s Responsible When Things Go Wrong

·         Hiring from Outside the Monitoring Industry: Surprising Resources for Great Operators

·         Artificial Intelligence (AI) Real Time Video Monitoring Solutions to Take the Guess Work Out of Alarm Verification

·         When Time is Actually Money: How to Streamline New Technology Deployments in the Monitoring Center

·         Improving Monitoring Center Communications with 911 Centers Using Automated Secure Alarm Protocol

·         Easy Ways to Improve Alarm Verification Practices to Reduce False Dispatches and Save $$

·         The Manager’s Guide to Monitoring Center Benchmarking: Top Key Performance Indicators (KPIs) to Manage Change

The “Run Your Company” track, sponsored by Security Partners, focuses on innovative ways to lead and manage a company, including operations, finance and customer service. Sessions include:

·         Not in My House: Upselling Before Customers Flip with Upgraded Tech

·         Sales Vs. Operations: 6 Ways to Turn Conflict into Collaboration

·         5 Faster, Smarter Ways to Improve Cash Flow

·         Installation Performance: On Time, On Budget, On Par for Quality

·         Onboarding Customers: Creating Amazing Experiences that Drive Referrals

·         How to Manage the Word on the Street: Online Reputations, Good and Bad

·         Maximize New Employees – Why Onboarding is Critical to Their Success

·         Data that Drives a Personalized Customer Experience

·         Compensation Strategies that Drive Performance and Company Value

·         5 Proven Ways to Reduce Service Truck Rolls

·         Shhh … How Listening to Employees and Customers Can Have a Major Impact

·         5 Tips for Effective Employee Performance Evaluations

The “Rethink The Future” track, sponsored by Alarm.com, gives a broad perspective of what lies ahead and prepares attendees for fast-paced, revolutionary breakthroughs. Sessions include:

·         Industry Perspective: Update and Analysis

·         Why Building an Innovative Culture is Good for Business

·         Essential Questions to Ask Before Selecting Next-Gen Products and Services

·         Beyond Physical Security – What You Need to Know in Consumer Privacy & Data Risk

During these three days of educational programming, entire teams can prepare themselves to take their companies to new heights.

Preview the full schedule of education and register online at esxweb.com. The early-bird rate of $250 is available until April 19.

About ESX

Open exclusively to the electronic security and life safety industry, including companies that service the connected IoT space for homes and businesses, ESX is designed to give passionate professionals a space to learn more, share more, and interact more. With an attendee base of decision makers and influencers from within the industry, collaboration is sparked within interactive sessions focused on co-creation, innovation, and brainstorming new business approaches — allowing professionals to return to the office with actionable strategies. All profits made from this event are funneled back into the industry through the not-for-profit organizations that own the event: the Electronic Security Association (ESA) and The Monitoring Association (TMA).

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ESX (Electronic Security Expo)

June 3, 2024 - June 6, 2024