August 2020

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At the time of an incident, end-users were in a heightened state of emotion, but they understood the situation and that the police were doing everything they could. Some alarm monitoring customers felt hopeless watching it all unfold on their cameras, but operators reminded them that the footage was being stored so the police could use it for investigation.
Alarms & Monitoring

Security’s Role in Civil Unrest

Aug. 10, 2020
How alarm companies, monitoring centers, law enforcement and video surveillance must react and function as a unit to protect customers in times of crisis (Security Business August...
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No matter how you choose to go to market – custom installations, DIY, or assisting a consumer with a DIWM approach – any security integrator can provide an intimate sales experience.

Upselling: A Way of Business Life

Aug. 10, 2020
Do you know the one question that integrators should never ask their residential security customers?
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As smart home and security systems go hand-in-hand today, integrators must make sure connected systems are as secure as possible from the latest cybersecurity threats.
Residential Technologies

Residential Encryption Gains Traction

Aug. 10, 2020
No longer only within the purview of cybersecurity providers, the technology provides a key selling point for peace of mind among homeowners
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Z-Wave Alliance Executive Director Mitchell Klein sees a convergence between the DIYers and the consumers who prefer the white glove experience of their entire security system being set up and monitored for them.
Residential Technologies

How to Make Smart Home Installs Easier

Aug. 10, 2020
Four ways security integrators can maximize customer satisfaction while minimizing future truck rolls
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Making residential sales on-the-spot is still possible, even when in-person sales are not.
Residential Technologies

Residential: Software is for Closers

Aug. 10, 2020
Making residential sales on-the-spot is still possible, even when in-person sales are not

More content from August 2020

Ray Coulombe is Founder and Managing Director of SecuritySpecifiers and the CONSULT Technical Security Symposium. Reach him at, through LinkedIn at or follow him on Twitter, @RayCoulombe.
Security Fencing

Tech Trends: Swing for the Fences

Aug. 10, 2020
There is much more than chain links when it comes to creating a holistic perimeter security solution
Timothy J. Pastore, Esq., is a Partner in the New York office of Montgomery McCracken Walker & Rhoads LLP (, where he is Vice-Chair of the Litigation Department. Before entering private practice, Mr. Pastore was an officer and Judge Advocate General (JAG) in the U.S. Air Force and a Special Assistant U.S. Attorney with the U.S. Department of Justice. Reach him at (212) 551-7707 or by e-mail at
Video Surveillance

Legal Brief: Surveillance and the Fourth Amendment

Recent appeal validates use of video despite the privacy issues raised
Security Business New Prods

New Products from Security Business (August 2020)

Aug. 10, 2020
Click the download button below to access recently released security products from a variety of manufacturers
Chris Peterson is the founder and president of Vector Firm (, a sales consulting and training company built specifically for the security industry. To request more info about the company, visit

Modern Selling: Sales is on the Front Lines of Recovery

Aug. 10, 2020
Five ways that salespeople can expedite opening the economy and get it booming again
Walmart, the world largest retailer, initiated a mask requirement on July 15.

Editor's Note: Thank You, Retailers

Aug. 10, 2020
The power of capitalism and a united front is enough to overcome some of the pettiest government nonsense
Stuart Clapp is Supervisor of Inside Sales for PSA Security Network. Request more info about PSA at

Insider Intelligence: Occam’s Razor

Aug. 10, 2020
How to apply the keep it simple principle to your professional life
Photo: Paul Rothman
Security Business magazine covers the annual CES show in its February issue. See our 2020 coverage at

CES 2021 announces it will be 100% digital

July 28, 2020
Huge Las Vegas technology trade show will be held virtually from Jan. 6-9, 2021
Jamie Vos is GM of Wash.-based Security Solutions NW.
Industry Trade Associations

Jamie Vos assumes role of ESA President

July 23, 2020
GM of Wash.-based Security Solutions NW succeeds Chris Mosley
Pro Vigil 1
Authorized Dealer Programs

Pro-Vigil launches new partner program

July 23, 2020
Program simplifies selling by combining remote video monitoring service with personalized partner engagement
(Image courtesy Openpath)
Openpath recently closed a Series C funding round of $36M, led by Greycroft, with participation from Okta Ventures, LPC Ventures, Allegion Ventures and Sentre, including follow-on from existing investors.
Access Control

Openpath secures $36M in new financing

July 22, 2020
New round, led by Greycroft, brings total funding to $63M to date
Kwikset Logo
Access & Identity

Kwikset introduces ‘COVID-19 Dealer Support Program’

July 22, 2020
Will provide dealers and distributors with actionable advice and support to help spur sales during pandemic
Napco Logo
Alarm Signal Communications Equipment

NAPCO announces project at Rutgers University

450 Starlink commercial fire alarm communicators installed on campus
Brinks Logo
Home Alarm Systems

Brinks Home Security acquires 114K accounts from Protect America

July 22, 2020
Accounts to be transitioned over in the coming weeks
Gsx Plus Logo

ASIS announces expansive education program for GSX+

July 21, 2020
100-plus scheduled and on-demand sessions address challenges faced by security management professionals
Allied Phoenix Logos

Allied Universal acquires Chicago-based Phoenix Systems & Service

July 20, 2020
Acquisition to expand footprint of company’s Technology Services Division
(Image courtesy RossHelen/
The U.S. Court of Appeals for the 11th Circuit recently issued a ruling affirming that the City of Sandy Springs, Ga., can issue fines to alarm companies for false alarms caused by their customers.
Alarm Systems & Intrusion Detection

Appeals court upholds Sandy Springs alarm ordinance

July 20, 2020
11th Circuit agrees with lower court's finding that ordinance is a 'perfectly reasonable regulation'
Courtesy of March Networks
Most cannabis businesses already have video surveillance in place to comply with security regulations, but what they may not know is how that system can help them now like never before.
Cannabis Security

6 ways to secure cannabis growth in uncertain times

July 20, 2020
How a reliable IP video surveillance system can help your dispensary weather the economic impacts of COVID-19
(Photo courtesy Visoot/
Wireless solutions have consistently offered many benefits, and now we can further leverage this technology to foster social distancing as facilities prepare to re-open.

How wireless locks can help foster social distancing on job sites

July 17, 2020
Reduced complexity, time savings and simplified coordination among the advantages wireless solutions can provide
TMA announced this week that its 2020 Annual Meeting and Ops-Tech (formerly known as Fall Operations Management Seminar and Technology Summit) event will be converted into virtual meetings in the wake of the recent surge in COVID cases across the U.S.
Central Station Alarm Monitoring

TMA's 2020 fall events converted to virtual format

July 17, 2020
Move comes as cases of COVID-19 surge across the U.S.
Vio Yard Sign

GHS Interactive Security rebrands as Vio Security

July 17, 2020
Private equity company acquires residential integrator and monitoring company
Permar Security

Per Mar expands services to include COVID mitigation

July 17, 2020
Integrator expands products to include temperature screening and more
Avantguard Logo Utah
Alarms & Monitoring

Private Equity Group partners with parent company of AvantGuard Monitoring and Freeus

July 17, 2020
BV Investment acquires stake in monitoring and PERS providers
(Photo courtesy Sonitrol of SW Ohio)
Chip Shiver and Mike Pope.

Sonitrol of SW Ohio acquires Sonitrol of Butler County

July 16, 2020
Acquisition adds over 1,500 new customers to company’s rolls
(Photo courtesy Potter)
Jeff Klein has joined Potter Electric Signal Company as President of its Fire & Security division.
Fire & Life Safety

Potter announces new president of Fire and Security division

Jeff Klein joins company bringing years of experience to the position
(Photo courtesy style-photographs/
According to the annual National Retail Security Survey, shrink averaged 1.62% of sales during 2019, a new all-time high in the survey’s history.

Report: Retail shrink hit an all-time high in 2019

July 15, 2020
National Retail Security Survey finds losses from shrink topped $61B last year
(Image courtesy Somchai20162516/
Integrators that want to continue doing business with the federal government must eliminate all Hikvision and Dahua products from their supply chains by Aug. 13, 2020, under a new interim Federal Acquisition Regulation (FAR).

Feds give integrators deadline to sever ties with Hikvision, Dahua

July 14, 2020
Cost of complying with rule could cost contractors more than $80B
(Image courtesy devon/
The Security Industry Association (SIA) has adopted a new Membership Code of Ethics, which requires member organizations to adhere to a set of nine principles in their businesses.
Video Surveillance

SIA's new 'Code of Ethics' holds members to a high standard

July 10, 2020
As the use of security tech comes under fire, association looks to hold companies accountable for unethical practices
Psa Logo

PSA announces STEPS program partnership

Program aimed at helping bring people back to work during the COVID-19 pandemic
The Leica BLK247 provides professionals in security or building operations with a second line of defense that alerts them to unauthorized or abnormal activity as it is happening.
ISC West

Leica Geosystems Named Best New Product in SIA NPS

July 9, 2020
3D surveillance and monitoring device takes top honors in New Product Showcase Awards
Advantech C&b

Advantech acquired by Cook & Boardman

July 1, 2020
Delaware-based integrator to operate as a part of A3 Communications
The Deep Vision AI software was designed specifically for today’s mid-market and large enterprise-class customers, a growing global partner ecosystem as well as federal, state and local government customers worldwide.
Video Analytics

IntelliSite Corporation acquires Deep Vision AI

June 30, 2020
Adds thousands of licensed users, deep learning, established partnerships and AI-based computer vision technology
Quanergy Systems Logo 2
Video Management Software/VMS

Quanergy secures first AI-powered 3D LiDAR integration with Genetec

June 30, 2020
Collaboration adds operational intelligence to manage social distancing for occupancy density and flow management
(Image courtesy Hanwha Techwin America)
Hanwha Techwin America recently announced a new occupancy monitoring system and mask detection analytic for its P series AI cameras.
Video Analytics

Hanwha Techwin announces new occupancy monitoring system and mask detection features

June 30, 2020
Industry-first solution helps ensure occupancy levels stay below preset limits and masks are worn as businesses re-open