• The Monitoring Association (formerly CSAA)


    COMPANY OVERVIEW

    About The Monitoring Association (formerly CSAA)

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    https://tma.us/

    More Info on The Monitoring Association (formerly CSAA)

    Products and Press Releases

    During her tenure, Besore helped launch initiatives like the Five Diamond program and the Compliance Community, while also documenting TMA’s 50-year history and guiding its pandemic response strategy.
    May 27, 2025
    Celia Besore will step down as CEO of The Monitoring Association on July 18 after a nearly 20-year tenure marked by industry growth, program development and pandemic-era leadership...
    City of Frederick, Maryland
    May 15, 2025
    The department’s decision to implement ASAP Service followed an earlier decision to upgrade the 911 center’s computer-aided dispatch (CAD) system.
    anoka_county
    May 1, 2025
    Anoka County’s emergency call center has reduced 911 alarm call handling by 30 hours a month over five years thanks to TMA’s ASAP service.
    Tampa Police Department implements ASAP Service to handle alarm notifications
    April 14, 2025
    The solution leverages the Automated Secure Alarm Protocol (ASAP), which was developed jointly by TMA and the Association of Public-Safety Communications Officials (APCO).
    adams_county_government_center
    March 17, 2025
    The adoption of ASAP Service will streamline the transmission of alarm data directly from alarm-monitoring centers to ECCs.
    TMA opens applications for 2025-2026 Louis T. Fiore Electronic Communications scholarships
    Pictured (l to-r): Daniel Oppenheim, Jennifer Holloway, Pam Petrow, and TMA President Steve Butkovich.
    Nov. 12, 2024
    The 2024 Mel Mahler Award recipients are Bill Hobgood, CommSys Incorporated; Jennifer Holloway, CIBC Bank; Daniel Oppenheim, Affiliated Monitoring; and Pam Petrow, Vector Security...
    Awardee Sascha Kylau, Vice President of Sales, OneTel Security, and his wife, Jennifer Kylau.
    Nov. 6, 2024
    TMA President Steve Butkovich presented the much respected and esteemed volunteer with the award, TMA’s highest honor, at the 2024 TMA Annual Meeting.
    opstech2024
    Oct. 31, 2024
    The session will explore the three primary factors that drain energy in the workplace.
    July 30, 2024
    Also promoting ASAP will be CommSys, Inc. and Mission Critical Partners.

    Articles & News

    © 93378576 | Brphoto | Dreamstime
    The Monitoring Association is looking to standardize how monitoring center operators communicate with first responders when it comes to threat detection technologies and alerts.
    Celia T. Besore
    Oct. 12, 2023
    The new TMA-ATN-01 Standard would formalize how monitoring centers respond to and notify authorities of gunshot and weapons detection, lockdowns and more
    © dem10/1336244526/Getty Images
    Paul Rothman
    Oct. 31, 2022
    CSaaS is one way for integrators hosting central stations to deal with rapidly aging central station receivers and evolving IT and staffing needs
    © RyanJLane/E+/Getty Images
    A concerted effort among the industry to change how alarm information is received, exchanged and relayed should pay dividends for officer safety, prioritized response, false alarm reduction and more.
    Paul Rothman
    May 6, 2022
    A concerted effort among the industry to change how alarm information is received, exchanged and relayed should pay dividends for officer safety, prioritized response, false alarm...
    Timothy J. Pastore, Esq., is a Partner in the New York office of Montgomery McCracken Walker & Rhoads LLP (www.mmwr.com), where he is Vice-Chair of the Litigation Department. Before entering private practice, Mr. Pastore was an officer and Judge Advocate General (JAG) in the U.S. Air Force and a Special Assistant U.S. Attorney with the U.S. Department of Justice. Reach him at (212) 551-7707 or by e-mail at tpastore@mmwr.com.
    As the AT&T deadline looms in February, do not depend on the FCC to give you an extension
    bernardbodo Creative #: 1149153865 iStock / Getty Images Plus
    IQ-certified companies are dedicated to reducing false alarms and saving customers hundreds of dollars in fines.
    Celia T. Besore
    Oct. 8, 2021
    Integrators certified by The Monitoring Association make quality service into a competitive advantage
    Timothy J. Pastore, Esq., is a Partner in the New York office of Montgomery McCracken Walker & Rhoads LLP (www.mmwr.com), where he is Vice-Chair of the Litigation Department. Before entering private practice, Mr. Pastore was an officer and Judge Advocate General (JAG) in the U.S. Air Force and a Special Assistant U.S. Attorney with the U.S. Department of Justice. Reach him at (212) 551-7707 or by e-mail at tpastore@mmwr.com.
    How the communications network came to be, and how the alarm industry can be a part of it
    Illustration: iStock
    The Telephone Consumer Protection Act may prohibit some methods of communication between alarm companies and customers
    Elizabeth Lasko
    Oct. 16, 2018
    The Telephone Consumer Protection Act may prohibit some methods of communication between alarm companies and customers
    (Photo courtesy bigstockphoto.com/Joeztar)
    The alarm industry is nearing the end of a five-year long battle to have disputed language changed in NFPA 72.
    Joel Griffin
    Aug. 22, 2018
    TMA, other industry officials make final appeal to NFPA Standards Council
    (Photo courtesy bigstockphoto.com/sarahdoow)
    With the door-to-door sales season set to shift into high gear, the Better Business Bureau (BBB), in conjunction with the Electronic Security Association (ESA), The Monitoring Association (TMA) and ADT, held a press conference in Baton Rouge, La., last week in the headquarters of the Louisiana State Fire Marshal to discuss how consumers have been impacted by deceptive sales tactics and what authorities and reputable dealers are doing to combat the problem.
    Joel Griffin
    May 22, 2018
    Despite a declining number of complaints, industry vows to maintain pressure on fraudsters
    Photo: Ron Sachs/CNP/Zuma Press/TNS
    Federal Communications Commission Chairman Ajit Pai.
    Paul Rothman
    Dec. 15, 2017
    Forget streaming video, the biggest effect for this industry concerns direct competition with ISPs

    Videos & Resources

    Monitoring Guide Cover
    Oct. 8, 2021
    Annual Security Business magazine section with featured and state-by-state listings of providers in the United States and Canada
    Guide19cover
    Oct. 8, 2019
    The annual listings from the Security Business Central Station Monitoring Resource Guide

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    All content from The Monitoring Association (formerly CSAA)

    July 10, 2024
    TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs).
    ID 269962794 © Dotshock | Dreamstime.com
    July 1, 2024
    Developed primarily for monitoring center operators and delivered online, the dynamic course provides a comprehensive introduction to the AVS-01 Standard.
    June 27, 2024
    The next-generation solution will allow for the real-time sharing of rich data, including camera video streams, live location, health information, photos, and interior blueprints...
    May 20, 2024
    TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs).
    May 14, 2024
    Becht joins seated Committee Co-Chair Jessica Lambert, AvantGuard Monitoring Centers, in leading the Committee.
    May 14, 2024
    In accordance with the American National Standards Institute (ANSI) directives, a 30-day public review period opened May 10, 2024, and will close June 9, 2024.
    March 19, 2024
    MacDowell will delve into the pivotal traits of effective leadership within the alarm monitoring industry.
    Feb. 22, 2024
    In this important role, Rickert joins seated Committee Co-Chair Richard Flores, Puget Sound.
    Jan. 24, 2024
    TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs).