The Monitoring Association (formerly CSAA)


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About The Monitoring Association (formerly CSAA)

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Products and Press Releases

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Industry Trade Associations

TMA names committee co-chairs for monitoring center notification of active threat standard

March 17, 2023
Monitoring centers are increasingly monitoring shot detection, weapons detection, manual lockdown notification, as well as other innovative threat detecting technologies.
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Industry Trade Associations

TMA Names Elkins to its Board of Directors

Feb. 9, 2023
The Monitoring Association welcomes Zeus Fire and Security CEO to its Board of Directors.
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Industry Trade Associations

TMA seeks volunteers for new standard

Feb. 2, 2023
This standard will develop an efficient means for monitoring centers to provide responding authorities with information that assists with an efficient and safe response to active...
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Integrators

TMA-AVS-01 Alarm Validation Standard receives ANSI accreditation

Jan. 31, 2023
Initiated in 2020, the standard provides a method of creating an alarm scoring or classification metric for unauthorized human activity detected by alarm systems.
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Alarms & Monitoring

California DOJ approves pilot of TMA’s automated secure alarm protocol

Jan. 18, 2023
Launched in 2011 as a public-private partnership, The Monitoring Association's ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm...
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Industry Trade Associations

The Monitoring Association honors security leaders at annual meetings

Dec. 6, 2022
Past presidents David Carter and Don Young receive awards
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Integrators

TMA 2023 Meetings call-for-presentations now open

Dec. 1, 2022
Security and monitoring professionals are invited to share their knowledge, experience, and expertise with industry colleagues.
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Central Station Alarm Monitoring

Preliminary technical review period now open for the TMA-AVS-01 Alarm Validation Standard

May 10, 2022
Review and comments requested from security industry, law enforcement and emergency communications professionals by June 17

Articles & News

© dem10/1336244526/Getty Images
CSaaS is one way for integrators hosting central stations to deal with rapidly aging central station receivers and evolving IT and staffing needs.
Central Station Alarm Monitoring

Cloud-Hosted Central Stations: The New Alternative

Oct. 31, 2022
CSaaS is one way for integrators hosting central stations to deal with rapidly aging central station receivers and evolving IT and staffing needs
© RyanJLane/E+/Getty Images
A concerted effort among the industry to change how alarm information is received, exchanged and relayed should pay dividends for officer safety, prioritized response, false alarm reduction and more.
Alarms & Monitoring

Alarm Classification: The Next Evolution of Monitoring

May 6, 2022
A concerted effort among the industry to change how alarm information is received, exchanged and relayed should pay dividends for officer safety, prioritized response, false alarm...
Timothy J. Pastore, Esq., is a Partner in the New York office of Montgomery McCracken Walker & Rhoads LLP (www.mmwr.com), where he is Vice-Chair of the Litigation Department. Before entering private practice, Mr. Pastore was an officer and Judge Advocate General (JAG) in the U.S. Air Force and a Special Assistant U.S. Attorney with the U.S. Department of Justice. Reach him at (212) 551-7707 or by e-mail at tpastore@mmwr.com.
Alarms & Monitoring

Legal Brief: The First 3G Sunset Deadline is Almost Here

As the AT&T deadline looms in February, do not depend on the FCC to give you an extension
bernardbodo Creative #: 1149153865 iStock / Getty Images Plus
IQ-certified companies are dedicated to reducing false alarms and saving customers hundreds of dollars in fines.
Integrators

How IQ Certification can be a Differentiator

Oct. 8, 2021
Integrators certified by The Monitoring Association make quality service into a competitive advantage
Timothy J. Pastore, Esq., is a Partner in the New York office of Montgomery McCracken Walker & Rhoads LLP (www.mmwr.com), where he is Vice-Chair of the Litigation Department. Before entering private practice, Mr. Pastore was an officer and Judge Advocate General (JAG) in the U.S. Air Force and a Special Assistant U.S. Attorney with the U.S. Department of Justice. Reach him at (212) 551-7707 or by e-mail at tpastore@mmwr.com.
Emergency Communications Equipment

Legal Brief: FirstNet - From Tragedy to Triumph

How the communications network came to be, and how the alarm industry can be a part of it
Illustration: iStock
The Telephone Consumer Protection Act may prohibit some methods of communication between alarm companies and customers
Central Station Alarm Monitoring

TCPA Impact on Monitoring Providers

Oct. 16, 2018
The Telephone Consumer Protection Act may prohibit some methods of communication between alarm companies and customers
(Photo courtesy bigstockphoto.com/Joeztar)
The alarm industry is nearing the end of a five-year long battle to have disputed language changed in NFPA 72.
Fire & Life Safety

Alarm industry continues its fight against NFPA 72 changes

Aug. 22, 2018
TMA, other industry officials make final appeal to NFPA Standards Council
(Photo courtesy bigstockphoto.com/sarahdoow)
With the door-to-door sales season set to shift into high gear, the Better Business Bureau (BBB), in conjunction with the Electronic Security Association (ESA), The Monitoring Association (TMA) and ADT, held a press conference in Baton Rouge, La., last week in the headquarters of the Louisiana State Fire Marshal to discuss how consumers have been impacted by deceptive sales tactics and what authorities and reputable dealers are doing to combat the problem.
Integrators

Alarm industry sees progress in its continuing fight against deceptive sales

May 22, 2018
Despite a declining number of complaints, industry vows to maintain pressure on fraudsters
Photo: Ron Sachs/CNP/Zuma Press/TNS
Federal Communications Commission Chairman Ajit Pai.
Alarms & Monitoring

Net neutrality revoked: What does it mean for security?

Dec. 15, 2017
Forget streaming video, the biggest effect for this industry concerns direct competition with ISPs
Ivan Spector, president of Montreal-based Sentinel Alarm, took over as president of TMA on Oct. 11.
Alarms & Monitoring

1-on-1: New TMA President Ivan Spector

Oct. 16, 2017
His thoughts on the name change, evolving monitoring options and more

Videos & Resources

Monitoring Guide Cover
Third-Party Providers

2021 Wholesale & Third-Party Central Station Monitoring Directory

Oct. 8, 2021
Annual Security Business magazine section with featured and state-by-state listings of providers in the United States and Canada
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Third-Party Providers

Third Party & Wholesale Central Station Monitoring State-by-State Directory

Oct. 8, 2019
The annual listings from the Security Business Central Station Monitoring Resource Guide

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All content from The Monitoring Association (formerly CSAA)

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Central Station Alarm Monitoring

Microsoft’s Rouzbeh Aminpour to deliver keynote address during TMA 2021 Virtual OPSTech

Nov. 15, 2021
Aminpour to discuss how Azure’s Cognitive Services are enabling users to deliver breakthrough experiences through the use of industry-leading Vision AI models
(Photo courtesy The Monitoring Association)
TMA Executive Director Celia T. Besore has been selected to join with nine other association executives in The American Society Association Executives’ (ASAE) 2021 Class of Fellows.
Alarms & Monitoring

TMA’s Celia Besore selected to join The American Society of Association Executives’ 2021 Class of Fellows

Aug. 30, 2021
Association's executive director honored for association leadership and professional contributions
(Photo courtesy UL/TMA)
Jennifer Scanlon is the president and CEO of UL.
Alarms & Monitoring

UL's Jennifer Scanlon to deliver keynote address at TMA’s 2021 Annual Meeting

Aug. 24, 2021
Organization's president and CEO to discuss megatrends reshaping the alarm and monitoring industry
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Alarms & Monitoring

The Monitoring Association opens registration for its 2021 Annual Meeting

May 19, 2021
In-person meeting is set for Oct. 9-13, 2021 on the island of Maui, Hawaii
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Industry Trade Associations

2021 TMA Excellence and Marvel Awards announced

April 23, 2021
Vivint Home Security, Universal Atlantic Systems and ADT SoSecure App among top honorees
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Central Station Alarm Monitoring

Retired Marine Corps Gen. James T. Conway to keynote TMA’s 2021 Mid-year Meeting

March 26, 2021
Three-day, virtual meeting to address latest issues and trends in leadership, operations, and technology for security and monitoring center professionals
Industry Cyber Statement
Cybersecurity

Associations issue joint statement on cybersecurity threats in wake of Verkada breach

ASIS, ESA, TMA, PSA, and SIA share comprehensive list of cybersecurity resources to help strengthen industry practices
(Photo courtesy PR Newswire)
Susan Swenson will deliver the closing keynote address at TMA's upcoming 2020 Annual Meeting.
Alarms & Monitoring

Susan Swenson to deliver closing keynote at TMA's 2020 Annual Meeting

Oct. 27, 2020
Former FirstNet chairman to discuss leadership in crisis during virtual address
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Central Station Alarm Monitoring

Study: Average compensation for monitoring center managers in 2018 was $82K

Aug. 5, 2020
New TMA wage and compensation survey to assist security industry businesses with competitive compensation practices