The Monitoring Association 58f935147b609

The Monitoring Association

Visit Company Website

Press Releases

Franklin joins The Monitoring Association as chief of staff with nearly two decades of experience in association operations and event leadership.
Nov. 24, 2025
Northborough Police Department is using the web-based ASAP View platform to deliver alarm information digitally and improve emergency response efficiency.
Nov. 6, 2025
The Hennepin County Sheriff’s Office has deployed the Automated Secure Alarm Protocol (ASAP) Service to automate alarm notifications and accelerate emergency response.
Oct. 22, 2025
As President, Gillmore will focus on advancing TMA’s mission to promote professionalism, innovation, and standards across the monitoring and security sectors.
Oct. 21, 2025
Stark County 911 has deployed the ASAP Service across all five of its emergency communications centers to speed alarm notifications and emergency response.
Sept. 17, 2025
The city's Emergency Communications Center saved more than 33 hours a month in 2024 by adopting TMA’s ASAP Service to streamline alarm and sensor notifications.
Sept. 12, 2025
TMA has appointed longtime association executive Whitney A. Doll as its new CEO, effective October 1.
Sept. 9, 2025
The Monitoring Association has appointed Erika Shugart, Ph.D., as interim CEO to lead the organization following the upcoming retirement of Celia T. Besore.
July 10, 2025
This implementation marks ASAP's 24th deployment in Virginia.
June 13, 2025
Celia Besore will step down as CEO of The Monitoring Association on July 18 after a nearly 20-year tenure marked by industry growth, program development and pandemic-era leadership...
May 27, 2025

Blogs

What's right and what's wrong with taking over central station accounts?
June 18, 2012

News

Chris Mahoney will oversee the growth of TMA's certification programs and lead new credentialing initiatives focused on workforce development and professional advancement.
June 24, 2026
Serving 30 public safety agencies across Lake County, Illinois, LakeComm 911 has deployed an automated alarm-processing platform designed to improve efficiency and reduce dispatch...
June 12, 2026
Seven industry leaders, including representatives from ADT, Everon, Becklar Monitoring and Securitas Technology, will help guide TMA’s strategic direction and industry initiatives...
June 5, 2026
TMA has opened registration for OPSTech 2026 in Dallas, featuring collaborative operational discussions and a monitoring center tour hosted by COPS Monitoring.
May 18, 2026
The Oklahoma City Police Department’s 911 Communications center has implemented ASAP Service to automate alarm data delivery, aiming to reduce call volume, improve accuracy and...
April 23, 2026
Coweta County 911 in Newnan, Ga., has implemented The Monitoring Association’s Automated Secure Alarm Protocol (ASAP) Service to digitally deliver alarm notifications into its...
March 6, 2026
The four-day virtual event will convene monitoring professionals for discussions on leadership, technology and operational trends shaping the industry.
Feb. 12, 2026
The newly created Director of Strategic Growth & Membership role will support The Monitoring Association’s efforts to expand membership and advance key programs.
Jan. 20, 2026
Image by Gerd Altmann from Pixabay
police_lights
The county has implemented ASAP Service to automate alarm notifications, reduce manual call handling and allow telecommunicators to focus more time on higher-priority emergency...
Jan. 20, 2026
The proposed TMA-VMS-01 effort focuses on establishing consistent, repeatable procedures for monitoring centers that handle video-based alarm events.
Jan. 16, 2026

Articles

The new TMA-ATN-01 Standard would formalize how monitoring centers respond to and notify authorities of gunshot and weapons detection, lockdowns and more
Oct. 12, 2023
© dem10/1336244526/Getty Images
Getty Images 1336244526
CSaaS is one way for integrators hosting central stations to deal with rapidly aging central station receivers and evolving IT and staffing needs
Oct. 31, 2022
A concerted effort among the industry to change how alarm information is received, exchanged and relayed should pay dividends for officer safety, prioritized response, false alarm...
May 6, 2022
As the AT&T deadline looms in February, do not depend on the FCC to give you an extension
Jan. 14, 2022
Integrators certified by The Monitoring Association make quality service into a competitive advantage
Oct. 8, 2021
How the communications network came to be, and how the alarm industry can be a part of it
Jan. 15, 2020
The Telephone Consumer Protection Act may prohibit some methods of communication between alarm companies and customers
Oct. 16, 2018
TMA, other industry officials make final appeal to NFPA Standards Council
Aug. 22, 2018
Despite a declining number of complaints, industry vows to maintain pressure on fraudsters
May 22, 2018
Photo: Ron Sachs/CNP/Zuma Press/TNS
Federal Communications Commission Chairman Ajit Pai.
Forget streaming video, the biggest effect for this industry concerns direct competition with ISPs
Dec. 15, 2017

Request More Information From The Monitoring Association

By clicking above, I agree to Endeavor Business Media's Terms of Service and consent to receive promotional communications from Endeavor, its affiliates, and partners per its Privacy Notice. I also understand my personal information will be shared with the sponsor of this content, who may contact me about their offerings per their privacy policy. I can unsubscribe anytime.

Additional content from The Monitoring Association

The application period is open to students pursuing electronic communications or related software development programs at accredited institutions.
Jan. 14, 2026
The department’s decision to implement ASAP Service followed an earlier decision to upgrade the 911 center’s computer-aided dispatch (CAD) system.
May 15, 2025
Anoka County’s emergency call center has reduced 911 alarm call handling by 30 hours a month over five years thanks to TMA’s ASAP service.
May 1, 2025
The solution leverages the Automated Secure Alarm Protocol (ASAP), which was developed jointly by TMA and the Association of Public-Safety Communications Officials (APCO).
April 14, 2025
The adoption of ASAP Service will streamline the transmission of alarm data directly from alarm-monitoring centers to ECCs.
March 17, 2025
The application deadline is February 28, 2025.
Dec. 12, 2024
The 2024 Mel Mahler Award recipients are Bill Hobgood, CommSys Incorporated; Jennifer Holloway, CIBC Bank; Daniel Oppenheim, Affiliated Monitoring; and Pam Petrow, Vector Security...
Nov. 12, 2024
TMA President Steve Butkovich presented the much respected and esteemed volunteer with the award, TMA’s highest honor, at the 2024 TMA Annual Meeting.
Nov. 6, 2024
The session will explore the three primary factors that drain energy in the workplace.
Oct. 31, 2024
Also promoting ASAP will be CommSys, Inc. and Mission Critical Partners.
July 30, 2024
TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs).
July 10, 2024
ID 269962794 © Dotshock | Dreamstime.com
operator
Developed primarily for monitoring center operators and delivered online, the dynamic course provides a comprehensive introduction to the AVS-01 Standard.
July 1, 2024